Terms and Conditions
Payment: non-refundable deposit of £100 is payable on booking.
The balance of the payment is payable 6 weeks before arrival (by electronic transfer or cheque). For bookings made less than 6 weeks in advance, the total amount is payable on booking. All payments will be receipted by return.
Non-payment: non-payment of any deposits or balances by due dates may be deemed by us to be a cancellation of the booking by you
What is Included? Bedding and electricity are included in the rental.
Cancellation In the event of cancellation by you, we will try to re let and, if successful, we will refund all monies received less £25 administration fee, per week or part-week. May we remind you that your holiday booking is a legally binding contract and you are recommended to insure against cancellation.
Arrival and Departure times To ensure that hideaway is ready for you, normal arrival is between 4:00 - 7:00pm. If you would like to arrive outside this "window", please contact us in advance. We would appreciate you vacating your cottage on the day of departure no later than 10.00 am, to enable us to prepare it for our next guests.
Dogs We welcome dogs at additional charge, with prior notice and providing they are house trained and well behaved. Dogs may not be left unattended at any time and must be controlled on leads when in the surrounding areas. Please make sure you clean up after your dog immediately and dispose of in the correct manner. Dogs must not be a nuisance to the owners resident animals. Please note the garden is located just across the drive from the stable yard which is not accessible to guests unless they are bringing their own horses to stay.
Size of booking The number of guests occupying the cottage may not exceed those booked.
Group bookings We do not accept single-sex bookings under the age of 25.
Guests' responsibility You are responsible for the farmhouse and we trust you will take all reasonable care of it. Please ensure the farmhouse and its equipment are clean and tidy when you leave. Please tell us about any damage to property as soon as you can. Accidental damage or breakages of a minor nature will not normally be charged but you may be liable for any damage valued over £10.
Smoking There is a no smoking indoors policy in force, in line with current government legislation. If you would like to smoke outdoors, please let us know on arrival and we will provide an ashtray/sand bucket.
Complaint Any complaint should be made to us immediately. We regret we cannot consider any complaint made at the end of the rental period or after you have departed.
All statements are made and information given in good faith, being true and correct to the best of our knowledge and belief, but we accept no liability in the event of any such statement or information being untrue or incorrect. We can accept no liability for any accident, injury, loss or damage sustained by your group, or any of your visitors, animals, vehicles or personal effects, howsoever caused. We reserve the right to decline accommodation and to enter premises at any time, but will always endeavor to do so at your convenience.